DOMESTIC DELIVERY – CHARGES AND TIMING
All the outfits are made to order therefore we take more than usual time to deliver.
Domestic orders are usually delivered within 15 business days.
International orders may take 20-25 business days to deliver.
How Do I Track My Order?
Once your order is shipped, the Airway Bill number (AWB no.) and courier partner name is sent to you via email. Please visit the courier partner website to track the current location of your shipment and expected date of delivery.
Where Is My Order Processed From?
Orders are processed both from our workshop in Kolkata, India. We want you, our guests, to have access to our entire catalogue, so we make sure that you will have the option to order it online and have it shipped to you.
Orders will be delivered to the shipping address you submit at checkout.
Who Will Deliver My Order?
Within India, we ship through registered courier companies DTDC, FedEx or Bluedart. Our delivery partners will attempt to deliver the package thrice before they return it to us.
Please provide a mobile number that you are available at, and your complete shipping address including the pin-code. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.
Do You Offer In-store Pick-up For Online Orders?
Yes, if the products in your cart are available at any of our retail locations, the Store Pick-up option will be offered to you at checkout. If you opt for this, then shipping charges will be waived off completely.
If I have placed two separate orders, can you combine the orders and offer me reduced shipping?
Unfortunately, once your orders are placed we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order (if it does not fall under the free shipping criteria).
Shipping Terms And Conditions
Any part cancellation of the order may incur shipping charges on the balance order
• Saturdays, Sundays and public holidays are not set as business days for standard deliveries.